The right services - as important as the right product
Our commitment is not limited to the supply of a product. Far from it! We offer a comprehensive service for the complete time of use of your equipment to maximize productivity and minimize your expenses for their operation.
Mounting/Installation
It's already with the correct installation of our plants where quality begins. Therefore, we offer professional mounting by trained and specialised service technicians.
The following types of mounting are part of our offer:
- laying of pipelines in PE, PVC and PVDF
- execution of electric installation tasks
- connection of the plant to SPS
On demand we also execute rebuildings and plant enlargement. Your advantage: plant and mounting from one hand.
Commissioning: The right start for your ProMinent Plant
We offer professional commissioning of your plant by ProMinent service technicians. You will profit from correctly adjusted processes and optimal machine-tool efficiency from the beginning on. After successful commissioning the ProMinent service technician informs the customer on the adjusted plant parameters and trains the operators of the plant.
Maintenance: Condition for constantly high operation safety
Regular precautionary maintenance by ProMinent service technicians enables an higher standard of operation safety, reduces the operation costs and extends the lifetime of your ProMinent plant. Here, we offer maintenance contracts orientated individually at your requirements.
Repair: In-house or at your premises
No matter whether repair is effected in our workshops or in a fast mission at your premises, we will grant for professional repair with original ProMinent spares.
Trouble-Shooting: If really somehting shouldn't work
Of course, from time to time, questions arise with the operation of our products or plants. Be it that the operation is not understood, you reorganize your process or want to have other changes, or that one of our products has stopped working correctly, for whatever reason. No problem! Our technical supporters will be pleased to help you. In most cases your question can directly be answered on the phone.
If that should not be possible, our supporters will do their best to help you the fastest possible way. This might be by informing a service technician to pass at your premises or by sending a spare part or replacement product, or by other measures... depending on the circumstances.
